13 - 14 March, 2017
Hilton Liverpool City Centre Hotel, Liverpool

NAMSS (National Association for Managers of Student Services), established in 1987 as a registered charity with the Charity Commission, operates as a non profit organisation to provide support and professional development for Managers of Services who support learners in education and training.

Every March NAMSS host a National Conference for all Members designed to promote the sharing of good current practice. This two day annual event gives like minded professionals the chance to meet in a chosen city and network with over 140 managers and support staff.

NAMSS National Conference 2017 will be a fabulous two-day event where NAMSS will celebrate its 30th year. The Conference will cover many aspects of student services; ALS, SEND, EHCPs, PDBW, funding/bursaries, Ofsted, safeguarding and Prevent, mental health, Learner Voice, supporting Apprentices, E&D, enrichment and transgender in FE. Our marketplace at Conference offers a wide range of exhibitors offering services and innovative solutions to support your day to day operations. Our key note speaker on day one is Lucy Adams who is, amongst other things, MD of Firehouse - an award winning communication agency and a popular speaker on the themes of leading people in a disrupted world. Known to many, Steve Wright will be our second key note who can be relied upon to engage and motivate his audience through the use of puppetry to get over more serious messages relating to the broader aspects of PDBW.

Our AGM is also scheduled for the Tuesday 14 March at 9.15am, this is open to all members. Non members can book onto the NAMSS Annual Conference but do not benefit from the reduced membership ticket prices.

At a Glance

Features of the NAMSS Annual Conference 2017

Two Day Programme

A two day hosted annual event with a programme packed full of practical workshop options and time to meet other delegates.


This is where student services managers meet: In addition to lunch and coffee/tea breaks, there is a Gala dinner - including our Awards and Competition winners a quiz, disco and live band.

Speakers - Monday

Opening the conference on Monday will be Lucy Adams, MD of Firehouse and previously Head of HR at the BBC. Lucy will be talking about leading people in disrupted change. Steve Wright will also be entertaining us with his very own take on PDBW combining both humour and facts to communicate the more serious messages in more engaging ways.

Speakers - Tuesday

On Tuesday Nick Linford, MD OF LSECT LTD will be giving a talk on the ‘State of the nation; What is the state of FE?’

Speaker Presentations

NAMSS members can also access our archive of Speaker Presentations from past NAMSS Conferences.


Running over the two day event, you can choose which workshops you would like to attend from a list of varied topics all relevant to student services.


Exhibitors are still being finalised and are likely to include e-Safe, Active Informatics, Papyrus, National Citizen Service and Prevent.

Early Bird

Book early to secure the best rates. Limited spaces are available, bookings must be made and paid for by 23 December, 2016.

Discounted Hotel Rates

If you would like to travel on Sunday evening and stay at the Hilton Hotel Liverpool you will be able to book direct on 0151 708 4200 or by going to the Hilton Hotel Liverpool website.

Bed and Breakfast – 12th March 2017
£120.00 single – group code GNAMU (all capitals).

Dinner, Bed and Breakfast – 12th March 2017
£145.00 single – Group code GNAMO (all capitals).

Individual cancellation policy is 7 days prior to arrival.
Group code bedrooms will cut off 6 weeks prior to arrival date.

Complimentary WiFi

Complimentary WiFi is available at the hotel for NAMSS conference attendees.

Conference Dinner

Come and celebrate NAMSS’ 30th anniversary with us! Enjoy pre-dinner drinks, Gala Dinner, Quiz, Disco and Live Band on the Monday evening. We will be presenting our NAMSS awards to staff and students at the gala dinner - we look forward to hearing about the work of our worthy winners.


Non members can book onto the Annual Conference but do not benefit from the NAMSS reduced membership fees. Become a member of NAMSS and SAVE up to £300 on your Annual Conference ticket price. NAMSS Members Save!