NAMSS Annual Conference 2019

Welcome to NAMSS Annual Conference 2019



11 - 12 March, 2019
Hilton Liverpool City Centre Hotel, Liverpool

NAMSS (National Association for Managers of Student Services), established in 1987 as a registered charity with the Charity Commission, operates as a non profit organisation to provide support and professional development for Managers of Services who support learners in education and training.

Every March NAMSS hosts a National Conference for all members designed to promote the sharing of contemporary practice. This two-day annual event gives like minded professionals the chance to meet in a chosen city and network with over 140 managers and support staff.

NAMSS’ National Conference 2019 will once more be a fabulous two-day event. The Conference, with sponsorship by eSafe, will cover many aspects of student services and student support with a great line up of key note speakers - Paul Joyce HMI, (Deputy Director FE & Skills, Ofsted), Lily Makurah (National Lead, Public Mental Health) and Enid Hendry (Trustee and Co-Chair of BASPCAN's Education, Learning and Policy Committee). New for this year, we are introducing a range of 'master classes' in equality & diversity, achieving NUS Awards for your Students' Union and CSE as experienced by one of the Rotherham survivors. Workshops will cover mental health, restorative practice, online enrolment, college nurse provision, Gatsby benchmarks, attachment disorder and physical intervention and positive handling to name but a few! Our marketplace at Conference will include a wide range of exhibitors offering services and innovative solutions to support your day-to-day operations.

Our AGM is also scheduled for the Tuesday 12 March at 9.15am, this is open to all members. Non members can book onto the NAMSS Annual Conference but do not benefit from the reduced membership ticket prices.

At a Glance

Features of the NAMSS Annual Conference 2019

Two Day Programme

A two day hosted annual event with a programme packed full of practical workshop options and time to meet other delegates.


This is where student services managers meet: In addition to lunch and coffee/tea breaks, there is a Gala dinner - including our Awards, (supported by sponsorship from eSafe) and Competition winners and Live Band.

Speakers - Monday

Opening the conference on Monday will be Paul Joyce HMI, (Deputy Director FE & Skills, Ofsted), who will give a ‘State of the Nation’ presentation. Paul will be followed by Lily Makurah (National Lead, Public Mental Health).

Speakers - Tuesday

On Tuesday Enid Hendry (Trustee and Co-Chair of BASPCAN's Education, Learning and Policy Committee)will be giving a presentation on adolescent neglect and peer on peer abuse.

Speaker Presentations

NAMSS members can also access our archive of Speaker Presentations from past NAMSS Conferences.


Running over the two day event, you can choose which workshops you would like to attend from a list of varied topics all relevant to student services.


Exhibitors are still being finalised but those secured to date include: e-Safe, Active Informatics, Ambitious About Autism, EMSI, Grofar, One Team Logic, Papyrus, Tribal, and VLE Support Ltd.

Early Bird

Book early to secure the best rates. Limited spaces are available, bookings must be made and paid for by 25 January, 2019 latest or you will be invoiced for the full amount.

Discounted Hotel Rates

If you would like to travel on Sunday evening and stay at the Hilton Liverpool City Centre Hotel you will be able to add this additional night to your conference booking. Hilton Liverpool City Centre Hotel website.

Complimentary WiFi

Complimentary WiFi is available at the hotel for NAMSS conference attendees.

Conference Dinner

Enjoy pre-dinner drinks, Gala Dinner and Live Band on the Monday evening. We will also be presenting our NAMSS awards to staff (supported by sponsorship from eSafe) and announcing the winners of the student Film Competition.


Non members can book onto the Annual Conference but do not benefit from the NAMSS reduced membership fees. Become a member of NAMSS and SAVE up to £300 on your Annual Conference ticket price.