NAMSS, The National Association for Managers of Student Services
We're dedicated to providing support to Student Service Managers, and their teams, across 220 member institutions.
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Behaviour Insights Report - Applying a relational practice lens to behaviour in further education
In February 2024, we surveyed our membership, seeking to understand their experiences of learner engagement, participation and behaviour in a post-pandemic world.
63-member colleges from across post-16 providers in the UK responded to the survey, providing insights into the types of change they are experiencing, along with their response.
In response to our survey results, we partnered with behaviour expert Paul Dix and his team at When The Adults Change, to reflect on how, as student support services in colleges, we can play a pivotal role in harnessing relational practice, nurturing and developing deep trust, empathy and high standards.
Download your copy of the full report here
NAMSS, The National Association for Managers of Student Services, is a not-for-profit organisation established in 1987 as a registered charity with the Charity Commission.
We are a key stakeholder for Government department consultations including safeguarding, funding, learner wellbeing etc. NAMSS provides support and professional development for managers and colleagues who work in student services roles in post-16 education and training.
NAMSS has a network of circa. 600 members in 220 member colleges across England, Wales, Scotland and Northern Ireland.
The direction of NAMSS is set by its Executive Board who are elected Trustees and whose responsibility it is to further the profile, service and influence of NAMSS.
